Support

Get help with the Treder Tech app

How the App Works

Treder Tech is the easiest way to request help from Ben Treder. Here's the process:

• Pick a service — Choose what you need help with (tech support, website help, app building, cybersecurity, or emergency help).
• Submit a request — Fill out a short form with your details and a description of what's going on.
• Get your request ID — You'll receive a confirmation with a unique request ID.
• Track your status — Check your request status anytime in the app. You'll also get email updates and optional push notifications.

Frequently Asked Questions

How quickly will I hear back?

For normal requests, I typically respond within a few hours during business hours. Emergency requests get priority response — usually within 1 hour.

What does "starting at" pricing mean?

These are minimum starting prices. Your actual cost depends on what you need. After reviewing your request, I'll send you a clear quote before any work begins. No surprises.

Do I need to create an account?

No. Just fill out the request form. Your request ID lets you track status without needing a login.

Can I submit multiple requests?

Yes. Each request gets its own ID. You can view all your requests in the app.

How do push notifications work?

After you submit a request, the app will ask if you'd like push notifications. If you say yes, you'll get a notification on your phone whenever your request status changes. You can turn these off anytime in your device settings.

What if I'm not sure what I need?

Choose "Not Sure?" from the service list. Describe what's going on in plain English. I'll review it and point you in the right direction — no charge for the initial consultation.

How do I delete my data?

Email me at [email protected] with your request ID and I'll delete your data.

Still Need Help?

If you're having trouble with the app itself, or have questions that aren't answered here:

• Email: [email protected]
• Web: bentreder.com